Check-in
Check-out
Children and beds
Parking
Pets AllowedDoes the restaurant accept credit cards?
Yes, we do accept Visa, Mastercard and American Express at our restaurant
do you offer airport transfers? Is this included in the price or extra?
Yes of course, we can set up transportation for our guests,, this it is with extra charge.
How far is this property from the airport. What airport is it?
The nearest airport is Cancun intenrational ariport. It is about 130 km (80 miles) north from Tulum. The drive takes 1 hour and 45 minutes approximately.
do you have beach access from your hotel?
Yes, we do have beach access.
Do you offer private beach dinner for a special occasion?
Hello no we don't offer private romantic dinners in Mezzanie just in our sister hotel Mi amor that is just 5 min from Mezzanine.
Hello I’m wondering if you have ac and can it be run in the daytime and night? We are looking to come in June. Thank you
All of our rooms feature A/C which is available 24h a day
Is it all inclusive? Are all meals and drinks included?
Our room rates do not include any meals. Food and drinks can be purchased at our renowned Thai restaurant which is open for breakfast, lunch and dinner, 7 days a week.
What is the airport transfer cost (2 people) pick up & drop off. Thx
The cost for roundtrip service is $200.00 USD for two people.
Is there a gym in the hotel and if yes is it just basic or advanced ?
We do not have fitness facilities on site sorry.
I need a room with 2 beds
All rooms at Mezzanine feature 1 King size bed only, we do not have rooms with 2 beds
9.3 / 10 
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Miguel
"Fabulous"
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Nour
"Amazing hotel and service, highly recommended!"
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Tulay
"Peaceful and restful."
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Gerlach
"Exceptional"
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Andrew
"Fabulous"
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Anibal
"Fabulous"
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Susannah
"Fabulous"
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Marie
"Exceptional"
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Vivian
"best hotel in Tulum beach front"
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Jaylene
"A perfect stay with the most wonderful staff and delicious food."
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Kirsten
"It exceeded all expections above and beyond. From the moment we arrived the staff were so welcoming. One of the best hot"
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Turcotte
"Exclusive luxury at an exceptionally affordable price."
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Simon-baptiste
"Fabulous"
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Sergio
"Fantastic!"
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Rodriguez
"Exceptional"
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Matthew
"Exceptional"
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Ku
"Nice hotel, nice staff!"
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Reyes
"I would recommend this place 100%"
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Fabio
"Amazing"
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Lina
"Beautiful, private location amazing view and staff."
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Ashley
"It is phenomenal, I will recommend to everyone!"